Professional IT Services
Description
Neterra enables its customers to optimize and control most efficiently their IT systems by offering professional assistance at any time - on daily basis, as a one-time service, or for a specific period of time.
The services are designed for corporate customers who want to focus on their core business and leave the technical IT support in the hands of a highly qualified team of professionals.
The service is targeted to all Bulgarian clients and international partners who have already colocated their equipment in Neterra's data centers.
Benefits
Better focus on the core business by leaving the technical IT support in our hands;
Reducing the costs for technical support of systems and services;
No need to spend additional time and resources to recruit and hire technical staff,;
Professional consulting for designing the most appropriate and effective solution;
Development and implementation of flexible solutions that meet clients' specific needs;
24x7x365 monitoring of customers' systems and services, which enables on-time diagnosis of possible problems and troubleshooting leading tominimized or totally eliminated downtime;
24x7x365 access to information about the current status, details and parameters of each ofservice and / or system.
Services
Installation, configuration and system administration of various servers - Web, Database, File, Mail, DNS, Backup and etc.;
24x7x365 monitoring customers' systems and services;
Hardware support and maintenance;
Options to hire high-qualified IT specialist as a one-time service on demand or for a specific period of time;
Supply and installation of equipment or spare parts.
